Operations Process Manager, Digital
Core
Design, develop, and continuously improve store operational processes to simplify workflows, eliminate waste, and increase productivity across assigned areas of Store Operations.
Role type
Operations Process Manager (Digital)
Builds
Scalable operational processes, procedures, standards, and controls for retail store operations.
Domain
Retail operations / Process improvement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process improvement methodologies (Lean, Six Sigma), cross-functional partnership, data analysis, change management, project management, operational standardization
Preferred skills
Lean Six Sigma certification, retail operations experience, multi-unit operational experience, data-driven decision making
Technologies
Microsoft Office (Excel, PowerPoint, Word)
Responsibilities
Evaluate existing processes to identify opportunities for simplification and standardization; Design and implement scalable operational processes aligned with business priorities; Lead cross-functional process improvement initiatives from discovery to continuous improvement; Analyze operational performance using data and field feedback; Serve as subject matter expert providing guidance to Field Leadership and store teams; Partner with stakeholders to support adoption of new processes.
Seniority
Individual Contributor, mid-level specialist