NOC Engineer, Axon 911
Required skills
Monitoring technologies, troubleshooting in Production environment, VoIP, SQL databases, scripting languages, cross platforms integrations, user testing/QA flows, Customer Success Strategies
Preferred skills
Advanced cloud services, technical documentation, customer facing strategies
Technologies
Datadog, Kibana, Grafana, Coralogix
Responsibilities
Resolving complex technical issues, maintaining infrastructure stability, strategic technical leadership, talent management and development, critical incident management, strategic planning and execution, communication and collaboration
Seniority
Senior (requires 3+ years as NOC Engineer and 2+ years as NOC Manager)
Domain
Public Safety / 911 Infrastructure / SaaS
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