Residence Support Officer
Core
Provide administrative and operational support to coordinate student accommodation and build a vibrant residential community.
Role type
Administrative support officer for university residences
Builds
Student housing operations and community programs
Domain
Higher education / Student services
Deliverable
product features
Required skills
Administrative management, accommodation allocation, crisis response triage, Microsoft Office proficiency, student engagement
Preferred skills
Experience working with young people, project coordination
Responsibilities
Manage accommodation allocations, room changes, vacancies, bookings, charges, and keys; respond to student enquiries; coordinate services and programs with Resident Leaders; assist with crisis response and referral; contribute to reporting and process improvement.
Seniority
Mid-level, hands-on support role