Business Support Officer x30
Hybrid
Core
Administrative and customer service support for a government-funded assistance program, handling application processing, data entry, and payment administration.
Role type
Administrative Support Officer
Builds
Government assistance program services
Domain
Government / Social Services
Deliverable
client delivery
Required skills
Application processing, data entry, payment administration, customer service, recordkeeping, system navigation, Microsoft Office
Responsibilities
Assess and process applications against guidelines, verify customer and payment information, respond to customer enquiries via phone and email, maintain accurate case notes and system updates, resolve routine issues and escalate complex matters.