Conversion Consultant
Core
Own the critical 'go-live' phase for newly acquired clients, transitioning them from legacy systems to the core processing platform.
Role type
Senior IC Conversion Consultant (Payroll/Tax/Benefits)
Builds
Core processing platform for acquired clients
Domain
Payroll, Tax, and Benefits Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Payroll processing, tax administration, benefits administration, data mapping, gap analysis, system training, project management, customer de-escalation, Excel (intermediate to advanced), data validation
Preferred skills
Software implementations, system conversions
Technologies
Excel
Responsibilities
Lead the client journey from legacy system to go-live, including setting expectations and running initial payrolls. Analyze, validate, and troubleshoot client data from various formats to ensure accurate system setup. Partner with internal technical teams to resolve setup discrepancies and optimize implementation processes. Conduct gap analyses between old and new systems to advise clients on workflow changes.
