Healthcare Professional - Engagement Ambassador (PwC Acceleration Center Kuala Lumpur)
Core
Primary contact for healthcare professionals, organizations, and patients to manage onboarding, contract execution, payments, and compliance inquiries while supporting regulatory risk compliance.
Role type
Senior Associate, Engagement Ambassador (Healthcare)
Builds
Client engagement processes and compliance reporting
Domain
Healthcare / Life Sciences / Regulatory Compliance
Deliverable
client delivery
Required skills
HCP engagement compliance, regulatory standards (AKS, FCPA, Sunshine Act, EFPIA/PhRMA), contract management, payment processing, travel logistics, risk analysis, compliance audits, GRC methodologies
Preferred skills
Anti-Money Laundering Compliance, Compliance Risk Assessment, Governance Risk Compliance (GRC) implementation
Technologies
Compliance frameworks, regulatory standards
Responsibilities
Act as primary contact for HCPs/HCOs/patients; address onboarding challenges and facilitate contract execution; review contract redlines; support invoice and payment queries; facilitate travel requests; handle complex external inquiries; assist in engagement transitions; conduct risk analysis and compliance audits; implement compliance programs and training.
