Director, Site Merchandising
Core
Define and lead enterprise site merchandising strategy across web and mobile to drive profitable growth and customer-centric discovery experiences.
Role type
Director, Site Merchandising (Strategic Leadership)
Builds
Scalable digital merchandising strategies, product discovery experiences, and omnichannel capabilities.
Domain
Retail / Ecommerce / Digital Experience
Deliverable
product features
Required skills
Enterprise strategy definition, omnichannel merchandising, digital product discovery, organizational leadership, cross-functional influence, analytics-driven decision making, operating model design, stakeholder management
Preferred skills
MBA or advanced degree, experience with personalization and customer journey optimization
Technologies
Digital platforms, merchandising technologies, analytics tools, experimentation frameworks
Responsibilities
Define long-term site merchandising strategy balancing customer experience and commercial priorities; Own strategic roadmap for browse, search, and category experiences; Lead and develop a high-performing organization of merchandising leaders; Establish operating models and governance for digital merchandising; Translate business insights into executive-level recommendations; Drive continuous optimization of digital shopping journeys.
Seniority
Director, strategic leadership with people management