Technical Lead-Power Apps and Power Automate
Core
Provide technical leadership and hands-on support for Microsoft Power Apps and Power Automate, diagnosing complex issues, guiding teams, and ensuring timely resolution for global clients.
Role type
Senior IC Technical Lead (Power Platform Support)
Builds
Support resolutions and knowledge base articles for Power Apps and Power Automate
Domain
Enterprise Software Support / Low-Code Development
Deliverable
client delivery
Required skills
Power Apps (Canvas/Model-driven), Power Automate (Cloud/Desktop flows), Dataverse, Power Platform security, troubleshooting from logs/telemetry, team leadership, technical mentoring
Preferred skills
Microsoft PL-100/PL-200/PL-400/PL-600 certification, customer-facing support experience, Power BI/Azure/SharePoint/Dynamics 365 exposure, additional languages
Technologies
Power Apps, Power Automate, Dataverse, Azure, SharePoint, Dynamics 365, Teams, Outlook
Responsibilities
Reproduce and diagnose complex Power Platform issues, lead and mentor technical team members, review technical resolutions for quality, coordinate escalations, contribute to knowledge base, meet SLA and customer satisfaction standards
Seniority
Senior, hands-on IC with team leadership
