Client Service Representative
Core
Front-desk receptionist and client liaison for a veterinary clinic, managing appointments, payments, and patient records.
Role type
Client Service Representative (Veterinary Receptionist)
Builds
Appointment bookings, patient records, and clinic operations
Domain
Veterinary services
Deliverable
product features
Required skills
Appointment scheduling, payment processing, record management, conflict de-escalation, communication
Preferred skills
Multitasking, software proficiency, weekend availability
Responsibilities
Welcome clients and answer phones, manage appointment bookings, update patient records, check out clients and receive payment, maintain reception area cleanliness
Seniority
Mid-level, hands-on IC