TikTok Shop - FBT Operations Excellence Manager
Core
Drive NPI processes and system improvements for TikTok Shop fulfillment center operations to support global e-Commerce growth.
Role type
Senior Operations Integration and Solutions Manager
Builds
Fulfillment center operations, warehouse management systems, and distribution processes for TikTok Shop
Domain
E-Commerce / Supply Chain / Logistics
Required skills
Program management, NPI process leadership, cross-functional collaboration, root cause analysis, SOP development, training program design, risk assessment, KPI tracking
Preferred skills
Master's degree, 3PL operational improvement experience
Technologies
Warehouse Management System (WMS)
Responsibilities
Drive NPI from concept to launch, conduct supply chain audits, develop SOPs and training materials, lead facility setup and operational readiness, monitor launch KPIs, conduct risk assessments
Seniority
Senior, hands-on IC