TikTok Shop - Site Ops Supervisor, Sort Center
Core
Lead daily warehouse operations, optimize labor and capacity planning, and drive operational excellence in high-volume logistics hubs to ensure parcels move faster and reach customers sooner.
Role type
Senior IC logistics operations supervisor
Builds
Inbound processing, warehouse flow, and outbound transportation coordination
Domain
Logistics / Supply Chain / Warehousing
Required skills
Labor management, workforce planning, operational bottleneck resolution, team leadership, OSHA compliance, safety standards enforcement, performance metrics analysis, cross-functional coordination
Preferred skills
Bachelor's degree in Supply Chain/Logistics, experience in large-scale fulfillment/sortation centers, multilingual team management, continuous improvement project leadership
Technologies
WMS, OSHA standards, 5S practices
Responsibilities
Lead daily warehouse operations across inbound receiving, inventory movement, picking, packing, putaway, and outbound shipping; Monitor daily operational performance including throughput, productivity, and service levels; Develop staffing plans and allocate labor resources based on forecasted volumes; Identify and resolve operational bottlenecks and workflow backlogs; Partner with transportation and line haul teams for end-to-end execution; Lead, coach, and develop Team Leads and frontline associates; Maintain compliance with OSHA regulations and workplace safety standards.
Seniority
Senior, hands-on IC