Training & Quality Specialist, DLO (SG)
Core
Ensuring accuracy and consistency of annotation projects through quality audits, Root Cause Analysis (RCA), and data-driven metric improvement initiatives.
Role type
Quality Specialist (Content Moderation)
Builds
High-quality annotated content and data for platform services
Domain
Internet Services / Content Moderation
Deliverable
production ML models
Required skills
Quality auditing, quantitative and qualitative data analysis, training and calibration delivery, process optimization, policy execution, SOP understanding, confidentiality management, Microsoft Excel proficiency
Preferred skills
Experience in fast-evolving workflows, attention to detail
Technologies
Microsoft Office (Excel)
Responsibilities
Conduct quality audits to ensure standards and content security; Execute data analysis to identify gaps and drive improvements; Lead training, calibrations, and policy execution initiatives; Improve quality inspection standards and platform processes; Collaborate with departments on quality and training needs.
Seniority
Individual Contributor, entry-level to mid-level
