电商运营AI产品经理（数字员工方向）-TikTok Shop
Core
Design and build AI-powered virtual agents and automation workflows to empower merchants on TikTok Shop, focusing on merchant growth, operational efficiency, and business expansion.
Role type
Senior Product Manager (AI Agents & Digital Employees)
Builds
Virtual customer service agents, automated operational assistants, and intelligent workflow systems for merchants.
Domain
E-commerce / AI / Digital Employee
Deliverable
production ML models
Required skills
AI agent development, workflow automation, data analysis, product metric design, cross-functional collaboration
Preferred skills
Experience with digital employees, intelligent operation assistants, customer service automation, automated workflows
Technologies
N/A
Responsibilities
Design product evolution paths for virtual agents to enhance merchant growth; Identify high-impact AI scenarios for proactive operations (alerts, recommendations, risk warnings); Optimize passive response experiences including intent recognition and multi-turn dialogue; Establish evaluation mechanisms to improve agent accuracy and task completion rates.
Seniority
Senior, hands-on IC
