客户增长运营 - 剪映CapCut
Core
Drive growth, retention, and monetization for high-value users and team customers on the Jiemeng AI model platform.
Role type
Senior Growth Operations Manager (B2B/SaaS)
Builds
AI model platform (Jiemeng) for video/image creation and marketing
Domain
AI content creation / SaaS
Deliverable
production ML models
Required skills
B2B customer growth, revenue management (GMV), customer segmentation, upsell/cross-sell, churn risk analysis, stakeholder management
Preferred skills
AI creative tools, SaaS, international customers
Responsibilities
Manage high-value user and team customer growth metrics (GMV, renewal, payment); Establish customer segmentation and engagement mechanisms; Identify upsell and expansion opportunities; Gather and act on customer feedback regarding models and pricing; Analyze usage data to identify growth opportunities and churn risks.
Seniority
Senior, hands-on IC