Senior Director, Operations
Core
Own and scale the Los Angeles market operation for a meal delivery platform, managing multi-site production, fulfillment, and logistics to deliver exceptional quality and speed.
Role type
Senior Director, Operations (Market Lead)
Builds
Multi-facility system spanning production, fulfillment, logistics, warehouse, and facilities for a food delivery marketplace
Domain
Food manufacturing, logistics, and supply chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L ownership, multi-site operations management, process design and optimization, data-driven decision making, team building and leadership, cross-functional partnership, operational KPI management, automation and AI tool implementation, food safety and compliance
Preferred skills
Spanish proficiency
Responsibilities
Lead and develop a large, multi-functional operations organization; Own and drive P&L performance to improve margins and optimize costs; Design and implement scalable systems and processes to support growth; Use data and real-time metrics to manage performance across throughput, quality, and delivery; Identify bottlenecks and drive end-to-end process improvements; Partner cross-functionally with Product, Engineering, Finance, and Supply Chain; Ensure best-in-class food safety, compliance, and quality standards; Act as the senior operational leader for the market
Seniority
Senior Director, strategic and executional leadership