Product Operations Manager (Multiple Positions)
Core
Manage product operations and data workflows to support algorithm teams in refining NLP models and improving intent recognition.
Role type
Product Operations Manager (Data & AI focus)
Builds
Data monitoring systems, data labeling pipelines, and dashboards for model performance tracking.
Domain
Social media / Natural Language Processing / Data Engineering
Deliverable
production ML models
Required skills
Project management, SQL, Python, Tableau, data analysis, risk management, stakeholder communication
Preferred skills
Experience with NLP models, cross-functional collaboration
Technologies
SQL, Python, Tableau, Excel
Responsibilities
Work with algorithm teams to refine NLP models; Collaborate with customer service teams to design data labeling; Build data monitoring systems; Use data insights to propose optimizations; Serve as liaison between business and algorithm teams; Communicate AI concepts to non-technical stakeholders.
