TikTok Shop - Creator Policy & Programs Manager
Core
Develop and implement global strategies and policies for content and creator governance, account health, and risk mitigation to ensure a safe and trustworthy e-commerce ecosystem.
Role type
Strategy-level policy and programs manager
Builds
Content and creator governance strategies, operational workflows, and feedback loops
Domain
E-commerce, Social Media, Trust & Safety
Deliverable
dashboards & analysis
Required skills
Policy development, cross-functional stakeholder engagement, operational workflow design, risk mitigation, data analysis, training implementation
Preferred skills
E-commerce compliance, ecosystem management, strategic business sensitivity, social media content landscape knowledge
Responsibilities
Develop strategies for content and creator account health and violations; Engage stakeholders to analyze pain points and implement action plans; Collaborate with Engineering, Ops, and Product to launch policies; Implement feedback loops and review dashboards for ecosystem health; Conduct training on new strategies; Troubleshoot high-priority emergency cases
