平台AI产品运营（用工管理方向）-TikTok
Core
Design and operate a workforce management platform covering headcount planning, skill management, supplier management, task queuing, and cost efficiency analysis, while integrating AI/automation to optimize operational workflows.
Role type
Senior Product Operations Manager (Workforce Management & AI)
Builds
A unified workforce management platform for internal operations and business lines
Domain
Workforce Management / AI Operations / B2B Platform
Deliverable
product features
Required skills
Product lifecycle management, complex business process analysis, AI/LLM application integration (Prompt, RAG, Agent), data analysis (SQL, BI), cross-functional project coordination
Preferred skills
Workforce Management (WFM) domain expertise, AI Workflow/Agent implementation, rule engine and configuration platform experience, English fluency
Technologies
SQL, BI tools, LLM frameworks, AI Workflow/Agent platforms
Responsibilities
Define product requirements and PRDs for workforce management modules, identify AI automation opportunities in operational tasks, establish data metrics for headcount and cost efficiency, coordinate cross-functional teams for platform delivery and iteration
Seniority
Senior, hands-on IC
