抖音支付商家体验运营-财经
Core
Optimizing merchant experience for Douyin Pay by identifying pain points in real business scenarios and driving product improvements.
Role type
Senior B2C/B2B product operations specialist (payments)
Builds
Merchant-facing payment product features and experience enhancements
Domain
Fintech / Digital Payments
Deliverable
product features
Required skills
Payment product domain knowledge, B2B merchant operations, Data analysis, Cross-functional collaboration, Product lifecycle management
Preferred skills
Experience with payment product linkages, Customer insight
Technologies
None stated
Responsibilities
Monitor business data to root-cause experience issues, Collaborate with R&D to implement experience optimization requests, Develop prevention and fallback plans for merchant experience, Establish standardized operational processes for merchant experience
Seniority
Senior, hands-on IC