Head of e-commerce Communications, Indonesia
Core
Lead strategic communications, crisis management, and media relations for TikTok Shop in Indonesia, advising business and product teams on market positioning and reputation.
Role type
Head of Communications (Strategic/Leadership)
Builds
Local narratives, media coverage, and stakeholder alignment for TikTok Shop Indonesia
Domain
E-commerce / Social Media / Indonesia
Deliverable
dashboards & analysis
Required skills
Strategic communications, crisis management, media relations, regulatory/policy communications, executive positioning, stakeholder management, narrative development, content oversight
Preferred skills
Consumer tech/social media experience in Indonesia, regulatory affairs experience, team leadership, digital economy knowledge
Technologies
N/A
Responsibilities
Act as primary communications lead for leadership; lead high-stakes media issues and crisis management; build relationships with top-tier media; partner on regulatory and policy messaging; coach executives for media engagements; manage cross-functional stakeholder alignment; develop market narratives; review externally facing content for accuracy and risk.
Seniority
Senior, hands-on IC with leadership responsibilities
