Head: Corporate Communications
Core
Develop and lead the Takealot Group corporate communications and reputation strategy, managing media relations, crisis response, and public policy narratives for South Africa's leading online retailer.
Role type
Senior IC Head of Corporate Communications
Builds
Corporate reputation, media narratives, crisis response plans, and stakeholder communications
Domain
Retail / E-commerce / Public Affairs
Required skills
Corporate narrative strategy, media relations, crisis management, executive communications, public policy advocacy, reputation intelligence, team leadership, cross-functional governance, strategic storytelling, regulatory navigation
Preferred skills
Master's degree in Communications/PR/Policy, experience in high-profile/regulated organizations, AI-enabled monitoring tools
Technologies
AI-enabled monitoring, research, and drafting tools
Responsibilities
Develop corporate communications strategy aligned with business goals; lead media relations and prepare executives for public appearances; manage crisis response and issues registers; define group communications governance and approval protocols; build reputation intelligence capabilities; lead the corporate communications team and agency model.
Seniority
Senior, hands-on IC
