SAP AMS Manager (Talent Pool)
Core
Lead SAP Application Management Services (AMS) engagements and support operations for enterprise clients, managing service delivery, SLAs, and transformation programs.
Role type
Manager-level SAP Application Management Services (AMS) leader
Builds
Managed services operations, service delivery performance, and SAP roadmap execution for enterprise clients
Domain
Enterprise Software / SAP / Managed Services
Required skills
SAP AMS delivery management, Managed services leadership, ITIL-based service management, Application support operations, Vendor and stakeholder management, Team leadership, Strategic advisory
Preferred skills
SAP FICO, SAP MM, SAP SD, SAP PP, SAP SuccessFactors, SAP Ariba, SAP FPSL, SAP Treasury, SAP S/4HANA, SAP ABAP, SAP Integration Technologies, SAP BTP, SAP Fiori, SAP Basis, SAP Security & GRC, SAP Analytics
Technologies
SAP FICO, SAP MM, SAP SD, SAP PP, SAP SuccessFactors, SAP Ariba, SAP FPSL, SAP Treasury, SAP S/4HANA, SAP ABAP, SAP Integration Technologies, SAP BTP, SAP Fiori, SAP Basis, SAP Security & GRC, SAP Analytics
Responsibilities
Leading SAP AMS engagements and support operations for enterprise clients, Managing service delivery performance, SLAs, KPIs, and continuous improvement initiatives, Building trusted relationships with client stakeholders and providing strategic advisory support, Leading AMS transformation programs, service optimization initiatives, and SAP roadmap discussions, Managing incident, problem, change, and release management activities within SAP landscapes, Managing and mentoring functional and technical SAP consultants, Supporting business development activities, proposals, and client presentations
Seniority
Manager, hands-on leadership & strategy
