TikTok Shop - SEA Governance Operations Project Intern (Response Management) - 2026 Start (BS/MS)
Core
Investigate high-priority e-commerce escalations related to online risks and harms to ensure marketplace safety and trust.
Role type
Governance operations project intern (response management)
Builds
Risk prevention frameworks, playbooks, and standard operating procedures (SOPs) for emergency management.
Domain
E-commerce platform governance and trust & safety
Deliverable
dashboards & analysis
Required skills
Root-cause analysis, data interpretation, report writing, cross-functional collaboration, SOP drafting
Preferred skills
SQL, advanced Excel, knowledge of global e-commerce regulations
Responsibilities
Triage and investigate high-priority e-commerce escalations; conduct root-cause analyses; monitor key performance metrics and escalation trends; draft and update emergency management frameworks and SOPs; gather information from Legal, Policy, and Product teams.
Seniority
Intern
