客户体验策略-商业安全(杭州/北京)
Core
Define and achieve customer experience metrics for commercial risk control, leveraging large model tools and scientific strategy products to enhance user experience in the review process.
Role type
Senior strategy engineer (commercial risk control & large models)
Builds
Intelligent review products (large models/Agents) and commercial risk control systems
Domain
Fintech / Commercial Risk Control / Large Language Models
Deliverable
production ML models
Required skills
Large model project implementation, data analysis, root cause analysis, cross-functional collaboration, metric system design, business scenario understanding
Preferred skills
User experience, operations, or product management experience
Responsibilities
Establish and track customer experience metrics for commercial risk control; Plan and execute the deployment of large model or Agent-based review products; Analyze data fluctuations to identify issues and opportunities; Collaborate with product and R&D teams to iterate solutions based on customer pain points.