用户服务智能化运营-中国广告产品
Core
Designing and optimizing the order center for Douyin's advertising platform to enhance user acquisition, retention, and service efficiency through intelligent automation.
Role type
Senior Product Operations Manager (Advertising)
Builds
Order center modules, user growth strategies, and intelligent service workflows (Skill/Agent)
Domain
Digital Advertising / E-commerce
Deliverable
product features
Required skills
User acquisition strategy, Retention strategy, Data analysis, A/B testing, Cross-functional project management, Product roadmap execution
Preferred skills
Experience with intelligent automation (Skill/Agent), Deep product construction experience
Technologies
Skill, Agent, A/B testing tools
Responsibilities
Optimize order query, after-sales service, and fulfillment evaluation modules; Design user onboarding and conversion strategies; Build long-term user retention mechanisms; Explore intelligent service workflows to improve efficiency; Collaborate with product, R&D, and commercial teams to drive project delivery.
