TikTok Shop - Data Analyst (Production & Quality Improvement)
Core
Build hourly-level monitoring systems for 3PL production performance and develop data-driven quality frameworks to identify risks, bottlenecks, and root causes in fulfillment operations.
Role type
Data Analyst (Supply Chain & Logistics)
Builds
Real-time operational monitoring systems, quality monitoring frameworks, and proactive alert mechanisms for capacity and SLA.
Domain
E-commerce fulfillment / 3PL logistics
Deliverable
dashboards & analysis
Required skills
SQL, Python, BI tools, root cause analysis, historical data analysis, SOP design
Preferred skills
WMS systems knowledge, peak season readiness planning
Responsibilities
Build and optimize hourly-level monitoring systems for 3PL production performance; Develop data-driven quality monitoring frameworks and perform root cause analysis; Leverage historical data to identify network-level risks and develop readiness plans for peak seasons; Participate in SOP design for new processes and system launches; Support the development of the Control Tower system by designing proactive alert mechanisms; Provide daily/weekly reporting and data insights for regional operations.