AI智能客服产品 - 抖音电商
Core
Design and build AI-powered customer service products (smart dialogue, tools) for Douyin E-commerce creators and users.
Role type
Product Manager (AI Customer Service)
Builds
Smart dialogue systems, agent-based tools, and client-side intelligent service capabilities.
Domain
E-commerce, AI, Large Language Models
Deliverable
product features
Required skills
Product planning, requirement definition, prompt engineering, agent logic design, cross-team collaboration, project management
Preferred skills
Understanding of creator and user perspectives, experience in service product design, fast learning ability
Technologies
Large Language Models (LLMs), Prompt Engineering, Agent Frameworks
Responsibilities
Define product requirements and plan the full lifecycle from design to launch, abstract business scenarios for AI agents, build client-side intelligent service capabilities.
