Senior AI adoption lead (West)
Core
Own deployment and activation success for enterprise marketing and revenue teams by embedding into customer organizations to drive measurable AI adoption and business outcomes.
Role type
Senior Customer Success Lead (AI Platform Adoption)
Builds
Custom AI workflows, champion networks, training programs, and activation strategies for enterprise clients.
Domain
Enterprise AI / Marketing Technology / Revenue Operations
Deliverable
production ML models
Required skills
Customer success & activation expertise, AI & technical proficiency, Facilitation & education skills, Program management, Stakeholder relationship building, ROI articulation
Preferred skills
Builder's mindset, Adaptability in fast-paced environments, Continuous growth orientation
Technologies
Enterprise AI platforms, Usage dashboards, Custom AI solutions
Responsibilities
Design and execute activation strategies, Build and co-develop custom AI solutions with customers, Create advocate networks and champion communities, Facilitate dynamic live and virtual training sessions, Refine materials based on customer feedback, Work cross-functionally to identify gaps and champion new training opportunities
Seniority
Senior, hands-on IC
