Physical Security Agent, Critical Response Team
Core
Real-time monitoring, triage, and response to critical incidents impacting DoorDash's global workforce, assets, and operations.
Role type
Front-line physical security agent (critical incident response)
Builds
Emergency response coordination and safety operations for DoorDash's global offices and events
Domain
Corporate security & emergency management
Deliverable
physical/clinical work
Required skills
Incident triage, access control management, de-escalation, emergency protocol execution, inventory management, documentation, stakeholder coordination
Preferred skills
EMT certification, multilingual communication (Spanish, French, Mandarin), familiarity with intelligence/safety systems
Technologies
Genetec, Lenel S2, Jira, Everbridge, Dataminr, OnSolve
Responsibilities
Monitor global security alerts and assess threats; conduct facility patrols and access point checks; manage employee/guest badging and access levels; triage incidents and escalate per SOPs; de-escalate conflicts with employees/vendors/guests; maintain emergency supply inventory; coordinate with internal teams and external partners during crises; document incidents and maintain logs; support executive protection details and event safety monitoring
Seniority
Mid-level, hands-on IC
