Forward Deployed Engineer, EMEA
Core
Forward Deployed Engineer building production AI and communications solutions for enterprise customers across EMEA.
Role type
Senior IC Forward Deployed Engineer (AI Infrastructure & Telecom)
Builds
Production AI Voice Assistants, LLM inference applications, and custom integrations on Telnyx's global network
Domain
Telecommunications, Cloud AI Infrastructure, Enterprise SaaS
Deliverable
production ML models | product features
Required skills
Python, Node.js, Go, Kubernetes, Docker, LLM application deployment, LiteLLM, SIP, WebRTC, VoIP, real-time communications, production AI operations, complex troubleshooting, technical architecture, customer-facing technical leadership
Preferred skills
AI Voice Assistants, conversational AI, STT/TTS, open-weight models, vLLM, SGLang, TGI, Ollama, LLM fine-tuning, RAG, inference optimization, GPU infrastructure sizing, telecom/CPaaS background, regulated industry experience, EMEA data residency expertise
Technologies
Telnyx Voice/Messaging/Wireless/WebRTC/AI/Edge Compute, LiteLLM, Kubernetes, Docker, vLLM, SGLang, TGI, Ollama, SIP, WebRTC
Responsibilities
Embed with customers to understand technical requirements and AI use cases; Architect and build custom production solutions using Telnyx platforms; Build and deploy AI Voice Assistants, conversational AI, and LLM-powered applications; Deploy and operate LLM infrastructure including open-weight models; Design model routing, fallback, observability, and cost strategies; Build RAG pipelines, prompt architectures, and model integrations; Troubleshoot complex issues across APIs, networking, SIP, WebRTC, and AI inference; Lead technical discovery, architecture sessions, POCs, and production launches; Create technical documentation and reference architectures; Help customers navigate data residency, security, and compliance requirements
Seniority
Senior, hands-on IC