Engineer: Tier 2 (On-site)
Core
Provide clients with remote and on-site support services for physical infrastructure design, installation, wireless design, and hardware configuration across data centers, warehouses, and office buildings.
Role type
Senior Network Infrastructure Engineer (Wireless & Physical)
Builds
Enterprise-level network infrastructure, wireless LANs, and physical cabling systems for diverse client environments.
Domain
IT Services / Network Infrastructure / Physical Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Wireless network design and troubleshooting, RF coverage studies and site surveys, Cisco wireless access point administration, enterprise network hardware configuration, structured cabling termination and testing, subnetting and IP addressing, root cause analysis, firmware/BIOS updates, power circuit identification, physical lifting and climbing.
Preferred skills
MSP experience, CompTIA A+ certification, CompTIA Network+ certification, Cisco CCNA certification, Ekahau Pro Suite proficiency.
Technologies
Cisco wireless access points and controllers, Ekahau Pro Suite, WebEx, Teams, Zoom, CAT5/CAT6 cabling, fiber optic cables, NEMA power receptacles, RJ45/Console/DB9/SFP ports.
Responsibilities
Design, install, configure, maintain, and troubleshoot wireless LANs and wired infrastructure; perform RF coverage studies and site surveys; document network infrastructure and design; conduct root cause analysis of communication issues; lead proof-of-concept trials; provide guidance to lower-level technicians; perform physical tasks including lifting, climbing ladders, and cable termination; conduct client-facing meetings.
Seniority
Senior, hands-on IC
