履约体验项目经理-TikTok Shop
Core
Analyze data to identify key improvement areas in fulfillment experience, define customer problems, and design solutions to enhance customer satisfaction and retention for TikTok Shop.
Role type
Senior Product Manager (Fulfillment Experience)
Builds
Fulfillment experience strategies, new product/policy launches, and internal data insight tools.
Domain
E-commerce / Logistics / Data Analytics
Deliverable
product features
Required skills
Data analysis, SQL, Python, Strategy formulation, Cross-functional collaboration, Project management, Go-to-market strategy, Stakeholder management, Solution design
Preferred skills
E-commerce platform operations experience, Governance/Experience/Fulfillment strategy experience, Global work environment experience, English fluency
Technologies
SQL, Python
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