FBT商家运营经理-TikTok Shop
Core
Onboard and support merchants on the FBT platform for TikTok Shop's POP (Platform Open Plan) program, focusing on logistics fulfillment, inventory management, and operational guidance.
Role type
Merchant Operations Manager (E-commerce Logistics)
Builds
Merchant onboarding and operational support for TikTok Shop's POP program
Domain
Cross-border e-commerce / Logistics fulfillment
Deliverable
product features
Required skills
Merchant onboarding, logistics fulfillment operations, inventory management, data tracking, stakeholder communication, project execution
Preferred skills
E-commerce platform experience, cross-border trade knowledge, customer support experience, bilingual communication (Chinese/English)
Responsibilities
Screen and onboard target POP merchants, provide daily operational support including inquiry handling and inventory coordination, collect and escalate merchant feedback to optimize processes, maintain merchant relationships, execute specific POP projects
Seniority
Mid-level, hands-on IC