Lab Services Specialist/ Member Support Specialist
Core
Provide venipuncture, clinical support services, and front-of-house member support to ensure an exceptional in-office patient experience.
Role type
Lab Services Specialist / Member Support Specialist
Builds
In-office patient care journey and operational efficiency
Domain
Healthcare / Primary Care
Deliverable
physical/clinical work
Required skills
venipuncture, specimen collection, EKG/ECG, vitals, vaccines, PPD tests, swabs, patient intake, schedule management, insurance verification, clerical duties, office upkeep
Preferred skills
remote team collaboration, Amazon Career Choice training completion (via careerplan.io/jobs/7591922-lab-services-specialist-member-support-specialist-at-one-medical)
Technologies
Slack, G-suite, Zoom, Circulation, RingCentral, Electronic Medical Record System
Responsibilities
Perform venipuncture and extended scope duties (EKGs, vitals, vaccines, etc.), manage patient intake and scheduling, maintain office standards and inventory, handle clerical tasks and billing inquiries, perform opening/closing duties
Seniority
Entry-level to Junior