Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg
Core
Operate safeguarding controls for customer funds (fiat and digital assets) within an EMI and CASP environment, ensuring daily reconciliations, exception management, and audit-ready documentation.
Role type
Customer Funds Reconciliation and Safeguarding Specialist
Builds
Safeguarding controls and operational discipline for customer funds
Domain
Financial Services / Digital Assets / EMI / CASP
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Daily safeguarding calculations, Reconciliation of customer liabilities and safeguarding accounts, Exception management and root cause analysis, Audit documentation and evidence packs, Partner interface with banking partners and custodians, Operational KPI development
Preferred skills
EMI/PI experience, Crypto experience, Automation of reconciliation workflows
Technologies
Excel
Responsibilities
Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts, Identify breaks and anomalies and coordinate fixes with Operations, Engineering, Finance, and banking partners, Maintain safeguarding policies, procedures, runbooks, and evidence packs, Work with banking partners and custodians to ensure statement availability and cut-off alignment, Drive automation and improvement initiatives to reduce manual effort and operational risk
Seniority
Mid-Senior, hands-on IC