Search Operations Quality Analyst - Ads - Malaysia
Core
Ensures a safe user experience by analyzing search queries, optimizing search strategies, and managing content evaluation projects related to objectionable material.
Role type
Search Operations Quality Analyst
Builds
Safe search experience and content evaluation workflows
Domain
Search engines / Content Safety
Deliverable
dashboards & analysis
Required skills
Quality inspection, process optimization, stakeholder management, data analysis, root cause analysis, guideline localization, training delivery, project coordination
Preferred skills
Knowledge of Malaysian social media trends, project management experience, familiarity with internet usage habits
Responsibilities
Perform daily quality inspections and handle escalations for content evaluation projects; Conduct audits on internal systems and provide error analysis; Monitor evaluator quality scores and conduct root cause analysis; Prepare data analysis and reports for stakeholders; Localize guidelines and design training schedules; Deliver training to new joiners and manage product knowledge tests.