Engineering Manager (Shared CX)
Core
Lead the Shared Customer Experience (Shared CX) group to build authentication, authorization, admin, audit, and shared front-end components that serve as the backbone for Axon's products.
Role type
Engineering Manager (Shared CX)
Builds
Shared CX platform services (auth, authz, admin, audit, front-end components) for Axon's internal and external customers.
Domain
SaaS / Cloud Software / Security & Justice Technology
Required skills
Team leadership and scaling, Software architecture and design, Roadmap and strategy definition, Cross-functional collaboration, Hiring and talent retention, Prioritization and stakeholder management
Preferred skills
Managing other engineering managers or tech leads, Developer Experience (DevEx) and platform engineering, CI/CD pipelines, AI-driven development practices
Technologies
Cloud software, Front-end build systems, Automated testing frameworks, AI tools
Responsibilities
Lead and develop a team of 8-12 software engineers and technical leads; Drive design and development of ShareCX platform services; Own team roadmap and strategy; Collaborate across teams to solve common problems and reduce duplicated effort; Manage priorities and shield teams from randomization; Partner with product/program and design; Build and scale the team; Lead by example and uphold Axon's culture.
Seniority
Senior, hands-on IC with management responsibilities
