服务策略运营(商业化)-体验与服务
Core
Design and implement service operation strategies to optimize workflows, deliver business data targets, and enhance user experience through product-led improvements.
Role type
Service Strategy Operations (Commercialization)
Builds
Service operation strategies, delivery center business targets, and user experience improvement initiatives
Domain
B2B Product / Intelligent Service Design
Deliverable
product features
Required skills
Data analysis, Product management, Project management, User insight, Strategic planning, Workflow optimization
Preferred skills
B2B product experience, Intelligent service design experience
Responsibilities
Develop service operation strategies and optimize workflows, Support delivery teams in achieving business data targets and personnel management, Identify user pain points and drive product-based solutions to enhance service experience