Shift Lead | Cambridge
Core
Lead shift operations and drive sales performance for a high-volume cafe, ensuring flawless product execution and team training.
Role type
Shift Lead (Hospitality/Cafe Operations)
Builds
Coffee products and customer service experiences
Domain
Food & Beverage / Cafe
Deliverable
product features
Required skills
Coffee knowledge, equipment operation, multi-tasking, decision-making, team training, shift management, safety compliance
Preferred skills
Customer connection building, brand ambassadorship, fast-paced environment adaptability
Responsibilities
Craft coffee products and serve customers, train new employees on recipes and processes, open/close location and manage cleaning duties, handle minor customer issues, lead initiatives to increase foot traffic and sales
Seniority
Mid-level, hands-on IC
Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.