ETIC, Tax Operations Lead - Manager
Core
Lead the initial setup of the SDC operating model for tax operations support, defining mobilization plans and managing transition to business-as-usual.
Role type
Manager, Tax Operations Delivery & Mobilization
Builds
Tax operations support services for clients via Shared Delivery Centers (SDC)
Domain
Professional Services / Tax Operations / Business Process Outsourcing
Deliverable
client delivery
Required skills
Project management, Operating model design, Stakeholder coordination, Process documentation, Risk management, KPI tracking
Preferred skills
Offshore delivery experience, Tax operations background, Shared services mobilization
Technologies
Excel, Project trackers, Dashboards
Responsibilities
Lead SDC operating model setup and mobilization planning; Coordinate between auditors, clients, and PwC teams; Establish governance routines and quality control checkpoints; Oversee tax operations adjustment processes and reporting; Manage cross-functional activities and delivery risks.
Seniority
Manager, hands-on leadership