Data Center DCIM Program Leader - Infrastructure Operations
Core
Build, scale, and own the Data Center Infrastructure Management (DCIM) program and Nlyte platform to ensure performance, availability, and security of Cloudflare's global edge and core network.
Role type
Senior IC Program Leader (Infrastructure Operations)
Builds
Scalable, performant, secure, and resilient data center infrastructure supporting Cloudflare's global network
Domain
Cloud infrastructure / Data Center Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
DCIM platform expertise, ERP asset management, ITIL v4 Change and Configuration Management, Data Center hardware knowledge, Cross-functional program leadership, Vendor management, Capacity planning, Root cause analysis
Preferred skills
Nlyte platform experience, AI-native curiosity, Zero-touch provisioning automation
Technologies
Nlyte, ERP systems, CMDB, ITIL/ITSM frameworks
Responsibilities
Own successful deployment of CAPEX investments; Architect global DCIM Workflow and Change Management policies; Manage key third-party vendors and contractors; Drive continuous improvement through standardization and automation; Own incident response and executive-level communication; Lead and mentor DCIM Administrators and Analysts; Partner on forward-looking capacity models; Establish and track operational metrics for executive reporting.
Seniority
Senior, hands-on IC with people management