Senior Lead Product Manager, Enterprise
Core
Drive Enterprise product strategy and lead the evolution of Klaviyo's platform for sophisticated, data-driven brands, focusing on unifying customer data, AI-driven automation, and ecosystem integrations.
Role type
Senior Lead Product Manager (Enterprise SaaS)
Builds
B2C CRM for Enterprise, unifying customer data, AI-driven automation, and global data governance capabilities.
Domain
Enterprise SaaS, Marketing Automation, Customer Data Platforms
Deliverable
product features
Required skills
Enterprise SaaS product management, platform product leadership, enterprise customer strategy, OKR definition, roadmap planning, cross-functional leadership, system architecture understanding, data governance, AI integration, stakeholder influence
Preferred skills
Experience with Fortune 1000 customers, CRM/Marketing Automation domain expertise, AI experimentation
Technologies
CRM, Marketing Automation, Customer Data Platforms, AI systems, APIs, distributed systems
Responsibilities
Set and evangelize a 2–3 year vision for the Enterprise platform; Translate company goals into clear OKRs and roadmaps; Represent the voice of large, global customers in strategic product discussions; Collaborate with Engineering, Design, Sales, Solutions, Customer Success, Security, and Legal; Lead roadmap reviews and facilitate strategic tradeoffs; Act as a central point of coordination for enterprise commitments from RFP support through onboarding; Transform workflows by integrating AI.
Seniority
Senior, hands-on IC with strategic leadership
