Associate Director - Data Analytics Customer Experience Group (Bangkok based, relocation provided)
Core
Lead a data analytics team to deliver strategic insights and dashboards that drive business growth and operational efficiency for Agoda's online hotel booking platform.
Role type
Senior IC data analytics manager (team lead)
Builds
Strategic dashboards, predictive models for customer wait times, and customer segmentation tools
Domain
Travel technology / Online hotel booking
Deliverable
dashboards & analysis
Required skills
SQL, predictive modeling, customer segmentation, strategic decision-making, team leadership, data visualization, problem-solving
Preferred skills
Additional languages, experience in international/multicultural environments
Technologies
SQL
Responsibilities
Spearhead analytical projects aligning with stakeholder needs; lead initiatives for predictive modeling and dashboard creation; collaborate with stakeholders to uncover business opportunities; mentor and develop team members
Seniority
Senior, hands-on IC with people management
