Director, User Research - Product Design
Core
Lead a user research team to integrate human insights, quantitative data, and AI-driven synthesis for building customer-centric observability products.
Role type
Director, User Research (Product Design)
Builds
Observability and security platform for distributed systems
Domain
SaaS / Observability / AI
Deliverable
production ML models
Required skills
User research leadership, mixed-methods research (qualitative & quantitative), strategic product influence, team building and mentorship, AI tool application (GPTs, synthetic personas), technical infrastructure understanding
Preferred skills
Experience scaling research capabilities, driving business metrics through research, navigating modern software development (via careerplan.io/jobs/7514534-director-user-research-product-design-at-datadog)
Technologies
Custom GPTs, synthetic personas, product telemetry, statistical data analysis
Responsibilities
Grow and mentor a high-performing research team; Establish a Mixed-Methods Practice combining telemetry analysis with qualitative insights; Scale research capabilities across the design and product organization; Take accountability for business metrics influenced by research findings; Build AI-driven research collaboration tools; Collaborate with design and product leaders on roadmaps.
Seniority
Director, strategic leadership & team management
