Technical Services Engineer, Infrastructure - Weekend
Core
Technical Services Engineer providing 24/7 support for MongoDB customers, troubleshooting complex database issues, and managing backup strategies on Kubernetes.
Role type
Senior Technical Services Engineer (Infrastructure)
Builds
MongoDB Server, MongoDB Search, and managed backups on Kubernetes platforms
Domain
Database administration, Cloud infrastructure, Kubernetes
Deliverable
client delivery
Required skills
Linux systems administration, networking concepts, Kubernetes cluster management, Disaster Recovery operations, Cloud infrastructure administration, RDBMS administration, production environment troubleshooting
Preferred skills
MongoDB ecosystem expertise, DevOps practices, Infrastructure-as-code, Python/Java/Go/Ruby/C/C++ coding, Prometheus/Grafana monitoring, Vector Search, weekend work availability
Technologies
MongoDB, Atlas, Cloud Manager, Compass, Kubernetes, AWS, GCP, Azure, Prometheus, Grafana
Responsibilities
Advise customers and solve complex MongoDB problems, design and implement backup strategies for massive production environments, troubleshoot end-to-end technical issues in production, collaborate on product roadmap feedback
Seniority
Senior, hands-on IC