Senior Lead Program Manager, Technical Programs
Core
Lead the long-term health, strategy, and evolution of a critical core technology platform supporting a key customer vertical in ecommerce.
Role type
Senior Lead Program Manager, Technical Programs
Builds
A foundational technical platform for ecommerce businesses to own their data and create personalized experiences.
Domain
Ecommerce / SaaS / Data Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Multi-year technical strategy definition, non-functional program management (technical debt, capacity planning), cross-functional program leadership, operational excellence, ambiguity navigation, stakeholder consensus building
Preferred skills
SaaS or high-growth tech experience, managing perpetual programs with rolling roadmaps, automation over manual efforts
Technologies
Asana, Jira, Linear, Smartsheet
Responsibilities
Partner with Engineering and Product to define multi-year technical strategy and roadmap; Prioritize and manage strategic non-functional programs ensuring system stability; Oversee full lifecycle of platform features from design to implementation; Define ways of working and frameworks for cross-team collaboration; Serve as primary communication leader to secure buy-in across leadership; Drive operational excellence and automation
Seniority
Senior, hands-on IC with strategic oversight