Patient Flow Coordinator - Referral Office
Core
Manage internal and incoming referrals to Medical Oncology and Hematology, handling the entire new patient intake process from initial referral to the first consult.
Role type
Patient Flow Coordinator (Referral Office)
Builds
New patient intake workflow for Medical Oncology and Hematology
Domain
Healthcare / Oncology
Required skills
Patient registration, Electronic Patient Record (EPR) management, Appointment scheduling, Telephone triage, Cross-functional coordination
Preferred skills
Healthcare environment experience, Pathways Healthcare Scheduling (PHS) experience, Microsoft Office proficiency
Responsibilities
Register patients and update provider information in the electronic patient record, Organize referral documents and communicate with triaging physicians, Coordinate scheduling of patient appointments, Answer patient queries and handle telephone activities, Communicate with internal and external parties, Perform cross-functional duties as assigned
Seniority
Entry-level to Junior