Asystent/Asystentka ds. Wsparcia Sprzedaży i Serwisu
Core
Support sales and service processes for customers and internal teams across Poland, Czechia, Slovakia, Lithuania, Latvia, and Estonia, handling quotes, orders, invoicing, and service contracts.
Role type
Sales and Service Support Assistant
Builds
Service quotes, spare parts orders, service contracts, and operational reports for recycling technology clients.
Domain
Recycling and waste management technology
Required skills
Order management, invoicing, service contract administration, customer communication, data analysis, Microsoft Office proficiency, ERP system usage
Preferred skills
Administrative experience, logistics background, customer service experience, spare parts inventory management
Technologies
IFS, Microsoft Office (Outlook, Word, Excel), ERP systems
Responsibilities
Prepare service quotes and spare parts orders, manage service contracts and renewals, process customer orders and invoices, handle customer complaints and warranty claims, support spare parts inventory and technician documentation, generate operational reports and KPI analysis.
Seniority
Entry-level, no prior experience required