Associate Operations Manager
Core
Second-in-command of operations for a group of three forensic and cyber security companies, managing day-to-day business operations, investigative oversight, and quality compliance.
Role type
Senior Operations Manager (Forensics & Cyber Security)
Builds
Integrated service delivery across breach response, lab analysis, and litigation support for clients.
Domain
Forensic services, Incident Response, Cyber Security, Legal Support
Required skills
Operational leadership, investigative judgement, budget management, service delivery management, expert testimony, quality assurance, team leadership, compliance management, resource planning, risk management
Preferred skills
Senior forensics/IR certifications (GIAC, CREST), Management certifications (CISM, PMP), eDiscovery platform experience, ISO 17025 lab experience, law enforcement background
Technologies
Relativity, Nuix, ISO 27001, ISO/IEC 17025, ISO/IEC 27037, ISO/IEC 27035
Responsibilities
Manage day-to-day operations across multiple companies, oversee service delivery against SLAs, act as senior reviewer for investigations, maintain ISO management systems, manage team leads and workforce planning, deputise for the Operations Manager.
Seniority
Senior, hands-on IC with management responsibilities
