Product Owner – ServiceNow Development and Test Automation (ATF)
Core
Own and prioritize the backlog for ServiceNow features (catalog items, flows, portals, ITSM) and ATF suites, turning business needs into epics and stories with acceptance criteria.
Role type
Product Owner for ServiceNow Development and Test Automation
Builds
ServiceNow platform enhancements, automated test suites (ATF), and CI/CD quality gates
Domain
IT Service Management (ITSM) and Software Development
Deliverable
product features
Required skills
ServiceNow development (Service Catalog, Workflow Studio/Flow Designer, portals, integrations), Test Automation Framework (ATF), CI/CD pipelines, Agile DevOps, backlog management, stakeholder collaboration
Preferred skills
PSPO, CSPO, SAFe POPM, ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), ISTQB Foundation
Technologies
ServiceNow, ATF, CI/CD pipelines
Responsibilities
Own and prioritize the team backlog; Turn business needs into clear epics, stories and acceptance criteria; Accept delivered work against acceptance criteria and test results; Track delivery and quality metrics; Ensure features and regression suites are ready for platform upgrades
Seniority
Mid-Senior, hands-on IC with team lead experience